Shipping Policy for TeamNamesHQ.com
Delivery Timeframe:
We aim to fulfill and ship orders within 3–7 business days. Once shipped, the delivery time varies depending on your location:
- United States: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Shipping Origin:
Our products are fulfilled by a global network of facilities to ensure efficient delivery to our customers worldwide.
Customs and Taxes:
International orders may be subject to customs and tax fees imposed by your local customs office. These fees are beyond our control and vary by country. Please consult your local customs office for information on applicable duties and taxes.
Undelivered Orders:
If you have not received your order within the expected timeframe, please first check:
- Your shipping confirmation email for accuracy in the delivery address
- Your local post office for any undelivered packages
- Your neighbors, as sometimes couriers may leave packages with them
If your shipping address is correct and you have exhausted these options, please contact us at support@teamnameshq.com with your order number for further assistance. If the delivery address was incorrect, we can arrange for a replacement shipment, though shipping costs will be the responsibility of the customer.
Order Fulfillment:
Our products are created through a print-on-demand drop shipping process, utilizing facilities worldwide for efficient production and delivery.
Tracking Your Order:
Once your order ships, you will receive a tracking link via email. Should you have any inquiries regarding your shipment or tracking information, please don’t hesitate to reach out to us at support@teamnameshq.com.
Damaged or Incorrect Products:
In the unfortunate event that you receive a damaged or incorrect product, please contact us within one week of receipt. Please include photos of the damaged product, your order number, and any relevant details in your email to support@teamnameshq.com. We will work swiftly to provide a resolution to the issue.